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Customer service with AI superpowers using Freshdesk

What is Freshdesk?

Freshdesk is a cloud-based customer support software that helps businesses manage customer inquiries and support tickets efficiently. It provides a platform for customer service teams to handle customer communications across multiple channels such as email, phone, chat, and social media. Freshdesk offers features like ticket management, automation, self-service options, reporting, and integrations with other business tools to streamline customer support operations and improve customer satisfaction.

Who uses Zendesk?

Typical customers include entrepreneurs, business owners, startups, creatives, students, small-scale industries, large-scale industries, educational institutes, hospitality sectors, and freelancers.

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